Hi, I connect via ethernet. Please see the upstream / downstream copy / paste below.
What is your Network Interface Card (NIC) set to ?
Can you post the data from your Configuration tab please.
Thanks for posting and welcome to the community. My apologies for the lower than expected speeds.
I've ran a check today on our system and no issues are showing, all levels in spec etc.
Can you check the NIC card information on the device for us to ensure it can achieve the required speeds?
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Connection-specific DNS Suffix . :Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller #2
Copy and paste the info in your configuration tab
Name: Ethernet 3Description: Realtek PCIe GbE Family Controller #2Physical address (MAC): **:**:**:**:**:**Status: OperationalMaximum transmission unit: 1500Link speed (Receive/Transmit): 100/100 (Mbps)DHCP enabled: YesDHCP servers: 192.168.0.1DHCP lease obtained: 26 September 2020 00:19:08DHCP lease expires: 27 September 2020 00:19:08IPv4 address: 192.168.0.10/24IPv6 address: fe80::c8a7:56cc:f12d:56bc%9/64Default gateway: 192.168.0.1DNS servers: 22.214.171.124, 126.96.36.199DNS domain name:DNS connection suffix:DNS search suffix list:Network name: NetworkNetwork category: PublicConnectivity (IPv4/IPv6): Connected to Internet / Connected to unknown network