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bear3
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200 meg broadband

Hi, we aren't getting our 200meg broadband download speed can this be looked into? I've looked at recent posts and done a Speed Test and created a BQM link below

Speed Tests

 DateDown HTTPx6Down HTTPx1UpstreamIP AddressISP
 Wed 25/11/2020 20:1693.86 Mbps87.25 Mbps19.53 Mbps165.225.196.166Not Detected

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c05bbfa2fddf10e8daed6a41c851fae599... 

 

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Anonymous
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Message 2 of 19
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Re: 200 meg broadband


@bear3 wrote:

Hi, we aren't getting our 200meg broadband download speed can this be looked into? I've looked at recent posts and done a Speed Test and created a BQM link below

Speed Tests

 DateDown HTTPx6Down HTTPx1UpstreamIP AddressISP
 Wed 25/11/2020 20:1693.86 Mbps87.25 Mbps19.53 Mbps165.225.196.166Not Detected

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c05bbfa2fddf10e8daed6a41c851fae599... 

 


Over a wired or wireless connection?

Access your HUB and check the 'Connected devices' section to check your 'Speed (Mbps)' your devices are connected at.

BQM is one of the best I've seen so far...

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bear3
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Re: 200 meg broadband

Wired connection upgrade to Hub 4 for free didn't have any issues on the Hub 3, getting 100Mbps on the Ethernet cables, wi-fi is down at 13Mbps on phones.

 
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MikeRobbo
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Alessandro Volta
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Re: 200 meg broadband

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Message 5 of 19
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Re: 200 meg broadband


@bear3 wrote:

Hi, we aren't getting our 200meg broadband download speed can this be looked into? I've looked at recent posts and done a Speed Test and created a BQM link below

Speed Tests

 DateDown HTTPx6Down HTTPx1UpstreamIP AddressISP
 Wed 25/11/2020 20:1693.86 Mbps87.25 Mbps19.53 Mbps165.225.196.166Not Detected

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c05bbfa2fddf10e8daed6a41c851fae599... 

 


Are you speed testing through a VPN ?

Which speed test are you using ?


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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bear3
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Re: 200 meg broadband

Hi Mike,

 getting 100Mbps on the Ethernet cables, wi-fi is down at 13Mbps on phones.

 

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bear3
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Re: 200 meg broadband

latest BQM

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/8a5ddff2f79ffbf6d6a857c5ad4926c042638fa3-27-11-2020

 

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bear3
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Re: 200 meg broadband

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bear3
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Re: 200 meg broadband

switched VPN off used Think Broadband & Ookla get the same results
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bear3
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Re: 200 meg broadband

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