20-07-2022 22:05 - edited 20-07-2022 22:09
Hi
I am not getting full 1gig speed, wired !
- virgin hub 4 in modem mode connected to Asus GT-AX11000 router via cat-8 ethernet cable
- cat-8 connecting Asus GT=AX11000 2.5Gbps port to gaming pc.
- tried direct connection from hub4 to pc too (thanks, saving you time from replying try direct 😄 )
- done all pin hole resets / reboots
I wonder if my router has wrong config being sent? or there is fault in virginmedia servers connecting my street/house?
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
25 | 330750000 | 3.1 | 38.6 | QAM256 | 25 |
18 | 274750000 | 4.3 | 40.4 | QAM256 | 18 |
19 | 282750000 | 4.3 | 40.4 | QAM256 | 19 |
20 | 290750000 | 4.1 | 40.4 | QAM256 | 20 |
21 | 298750000 | 4.2 | 40.9 | QAM256 | 21 |
22 | 306750000 | 3.8 | 40.4 | QAM256 | 22 |
23 | 314750000 | 3.3 | 40.4 | QAM256 | 23 |
24 | 322750000 | 3 | 40.4 | QAM256 | 24 |
26 | 338750000 | 3.2 | 40.4 | QAM256 | 26 |
27 | 346750000 | 3.1 | 40.4 | QAM256 | 27 |
28 | 354750000 | 2.9 | 39 | QAM256 | 28 |
29 | 362750000 | 2.7 | 39 | QAM256 | 29 |
30 | 370750000 | 2.4 | 39 | QAM256 | 30 |
31 | 378750000 | 2.1 | 39 | QAM256 | 31 |
32 | 386750000 | 2.1 | 39 | QAM256 | 32 |
33 | 394750000 | 2.2 | 39 | QAM256 | 33 |
34 | 402750000 | 2.4 | 40.4 | QAM256 | 34 |
35 | 410750000 | 2.6 | 40.4 | QAM256 | 35 |
36 | 418750000 | 2.5 | 39 | QAM256 | 36 |
37 | 426750000 | 2.6 | 40.4 | QAM256 | 37 |
38 | 434750000 | 2.3 | 40.4 | QAM256 | 38 |
39 | 442750000 | 2.2 | 39 | QAM256 | 39 |
40 | 450750000 | 2.2 | 40.4 | QAM256 | 40 |
41 | 458750000 | 1.8 | 39 | QAM256 | 41 |
42 | 466750000 | 1.9 | 39 | QAM256 | 42 |
43 | 474750000 | 1.6 | 39 | QAM256 | 43 |
44 | 482750000 | 1.8 | 39 | QAM256 | 44 |
45 | 490750000 | 1.8 | 39 | QAM256 | 45 |
46 | 498750000 | 2.1 | 38.6 | QAM256 | 46 |
47 | 506750000 | 2 | 40.4 | QAM256 | 47 |
48 | 514750000 | 2.1 | 39 | QAM256 | 48 |
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
25 | Locked | 38.605377 | 0 | 0 |
18 | Locked | 40.366287 | 0 | 0 |
19 | Locked | 40.366287 | 0 | 0 |
20 | Locked | 40.366287 | 584 | 0 |
21 | Locked | 40.946209 | 0 | 0 |
22 | Locked | 40.366287 | 0 | 0 |
23 | Locked | 40.366287 | 0 | 0 |
24 | Locked | 40.366287 | 0 | 0 |
26 | Locked | 40.366287 | 0 | 0 |
27 | Locked | 40.366287 | 0 | 0 |
28 | Locked | 38.983261 | 0 | 0 |
29 | Locked | 38.983261 | 0 | 0 |
30 | Locked | 38.983261 | 0 | 0 |
31 | Locked | 38.983261 | 0 | 0 |
32 | Locked | 38.983261 | 0 | 0 |
33 | Locked | 38.983261 | 0 | 0 |
34 | Locked | 40.366287 | 0 | 0 |
35 | Locked | 40.366287 | 0 | 0 |
36 | Locked | 38.983261 | 0 | 0 |
37 | Locked | 40.366287 | 0 | 0 |
38 | Locked | 40.366287 | 0 | 0 |
39 | Locked | 38.983261 | 0 | 0 |
40 | Locked | 40.366287 | 0 | 0 |
41 | Locked | 38.983261 | 0 | 0 |
42 | Locked | 38.983261 | 0 | 0 |
43 | Locked | 38.983261 | 0 | 0 |
44 | Locked | 38.983261 | 0 | 0 |
45 | Locked | 38.983261 | 0 | 0 |
46 | Locked | 38.605377 | 0 | 0 |
47 | Locked | 40.366287 | 0 | 0 |
48 | Locked | 38.983261 | 0 | 0 |
159 | 96 | 4K | 1880 | QAM4096 | 759 |
Answered! Go to Answer
on 20-07-2022 22:29
on 20-07-2022 22:05
Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
159 | Locked | 41 | 0.5 | 3307674174 | 0 |
Network access | true |
Maximum Number of CPEs | 1 |
Baseline Privacy | true |
DOCSIS Mode | 3.1 |
Config file | ;kfoA,.iyewrkldJKDHSUBsgv |
SFID | 3900 |
Max Traffic Rate | 1200000450 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 3891 |
Max Traffic Rate | 55000270 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 16320 |
Scheduling Type | bestEffort |
Thu 01/01/1970 00:01:26 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun 17/07/2022 13:13:17 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun 17/07/2022 13:20:56 | 6 | CM-STATUS message sent. Event Type Code: 3; Chan ID: N/A; DSID: 935111; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Mon 18/07/2022 16:15:21 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed 20/07/2022 13:12:43 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Wed 20/07/2022 13:12:43 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt076-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 20-07-2022 22:29
20-07-2022 22:31 - edited 20-07-2022 22:43
mhmmmmmmm you were right 😄
getting 950Mbps now 😄
thanks for the help.
I had QOS = ON.
😂
on 23-07-2022 10:07
Hi @S13002931,
Welcome back to our Community Forums and thanks for your post.
Glad to hear with the help of @legacy1 you were able to get this sorted and now getting the subscribed speeds 😄
If you need help with your Virgin Media services in the future, we’ve also got a host of hints and help in our Virgin Media mobile app and our Help & Support area.
All the best!