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17410742
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1gbps - OOMPH package

Hi, 

 

I have the OOMPH package which is best if everything, will I be given a free upgrade to 1gbps? 

1gbps is already available in my area but I havnt been given a speed upgrade like what has happened in the past 

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gary_dexter
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Alessandro Volta
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Re: 1gbps - OOMPH package

No

Gig1 is its own service at present and not bundled 


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Re: 1gbps - OOMPH package

thanks, I wasn't aware. 

 

its strange that this service doesn't even get offered to me in my account under service upgrades yet its definitely available to me - I guess only phoning them will give me these answers. 

I was trying to avoid phoning, due to skeleton staff at the moment but think I'll have to 🙂 

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gary_dexter
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Alessandro Volta
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Re: 1gbps - OOMPH package

You can upgrade to it but since it doesn’t form a part of any bundle you can expect the other service costs to increase as well as you’ll lose your bundle discount 


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