Thanks for the help mate, I tested and its sitting at around 400-500mbps down and 52up .. im guessing by the way the download is effected but upload isnt that its actually a virgin issue/fault
I have called them and they said there is a problem with intermittent signal in my area and I now have to wait 24 hours before they will let me book an engineer.
Im thinking of quitting virgin now anyway, been with them years and had no issues, since ive upgraded to 1 gig its been a nightmare. they put the prices up on me and it was costing me nearly £140 a month which is ridiculous!
I had to reduce the tv package and the agent lied to me and siad i would have sky sports but not hd, then they cut off sky sports all together, so now i only have bt sports and no sky sports. I rang to challenge this because i want to watch the football and they said id have to pay £33 a month extra just for sky sports!
now fibre is beig laid in our road im going to leave virgin and get fibre, can get a cheaper tv package off sky. virgin is just too expensive!
im paying for 1gig and getting 400 on average.. and the uploads only 52mbps .. fibre i can get 1 gig up and down if i wanted it!!
shame really but virgin cant compete with those speeds and prices and tv packages