The speed with the Ethernet is and always has been fine. The issue is with Wi-Fi, which is terrible. Drops below 100 gbps on my laptop and the network is barely visible in my son’s room upstairs. Have received a booster which has done absolutely nothing.
As with all cases, Wi-Fi can fluctuate with download speeds as it is a wireless connection, if there is any way your laptop or any other devices can be connected via ethernet I would advise to do so for the guarantee of a steady speed.
From looking at the account I can see another Pod has been ordered, please let us know how you get on with it when delivered.
Hi taycar1011, thanks for the message and welcome to the forums, we can send up to 3 pods, You would get better coverage of the home with the more pods which are installed. Each pod would need to be activated before an additional one can be sent. - Chris.