I downgraded my just after 10 days, technician came and he blamed my devices which were capable of receiving over 800mbs. I upgraded from M500 to Gig1, I was told its better for gaming, so my speed on M500 was about 400-500. After upgrading to Gig1 speed was about 300mbs with ethernet 7??? Upgrade or downgraded?? Technician came today with useless excuses, straight after he went I downgraded today and same devices receiving over 400mbs, so Gig1 is still not yet there for me with Hub 4 and technician sent by virgin are not very well trained as simple thing they say to you is everything looks fine, it's your devices
