1Gig Speeds Configuration

[dmason197]

Cable Modem Status

Online

DOCSIS 3.1

Primary downstream channel

Locked

SC-QAM

Channel OverviewDownstreamUpstreamDOCSIS 3.0 channels

31

4

DOCSIS 3.1 channels

1

0

[dmason197]

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	69834ncxv9873254k;fg87dsfd;kf

Primary Downstream Service Flow

SFID	13004
Max Traffic Rate	1200000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	12978
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	16320
Scheduling Type	bestEffort

[Adduxi]

What is the problem you are looking help with ?

[dmason197]

Thanks for ur reply well I'm on the Volt Package with speeds up too 1Gig I rarely get about 500mbps?

Is there anybody on here using a Samsung Galaxy S21 Ultra 5G and can achieve faster speeds?

Am I on the correct profile for my telephone line?

Kind regards 

 Dean

[Adduxi]

Yes, you are configured for 1GB speed.  No idea about the phone though, I never speed test my phone, don't see the point?

[jbrennand]

The Hub4 only has wifi5. To get speeds on wifi over ~600 you need wifi6 equipment. The new Hub5 will have that when its released to all - or you can just buy your own wifi6 equipment now.

Until then, you will only get ~960 when on an ethernet cable connection

[dmason197]

I don't get anywhere near these speeds on an Ethernet Connection?

Can somebody who has account access perform some diagnostic tests too make sure I'm on the correct speed profile for 1Gig Speeds?

[Adduxi]

As stated before you are provisioned for 1GB. 

Primary Downstream Service Flow

SFID	13004
Max Traffic Rate	1200000450
Max Traffic Burst	42600
Min Traffic Rate	0

[jbrennand]

Something on your device is limiting your speed. Put Hub into modem mode and boot the device into Safe+Networking mode and see what speeds that gets.

[dmason197]

Where do I go for that

Can u give me instructions please?

Dean