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dmason197
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1Gig Speeds Configuration

Cable Modem Status

Online
DOCSIS 3.1

Primary downstream channel

Locked
SC-QAM

Channel OverviewDownstreamUpstreamDOCSIS 3.0 channels

31
4

DOCSIS 3.1 channels

1
0
 
 
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dmason197
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Message 2 of 17
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Re: 1Gig Speeds Configuration from Wireless Router

General Configuration

Network access
true
Maximum Number of CPEs
1
Baseline Privacy
true
DOCSIS Mode
3.1
Config file
69834ncxv9873254k;fg87dsfd;kf



Primary Downstream Service Flow

SFID
13004
Max Traffic Rate
1200000450
Max Traffic Burst
42600
Min Traffic Rate
0



Primary Upstream Service Flow

SFID
12978
Max Traffic Rate
55000270
Max Traffic Burst
42600
Min Traffic Rate
0
Max Concatenated Burst
16320
Scheduling Type
bestEffort

 

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Adduxi
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Message 3 of 17
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Re: 1Gig Speeds Configuration

What is the problem you are looking help with ?

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dmason197
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Message 4 of 17
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Re: 1Gig Speeds Configuration

Thanks for ur reply well I'm on the Volt Package with speeds up too 1Gig I rarely get about 500mbps?

 

Is there anybody on here using a Samsung Galaxy S21 Ultra 5G and can achieve faster speeds?

 

Am I on the correct profile for my telephone line?

Kind regards 

 Dean

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Adduxi
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Message 5 of 17
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Re: 1Gig Speeds Configuration

Yes, you are configured for 1GB speed.  No idea about the phone though, I never speed test my phone, don't see the point?

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jbrennand
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Message 6 of 17
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Re: 1Gig Speeds Configuration

The Hub4 only has wifi5. To get speeds on wifi over ~600 you need wifi6 equipment. The new Hub5 will have that when its released to all - or you can just buy your own wifi6 equipment now.

Until then, you will only get ~960 when on an ethernet cable connection

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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dmason197
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Message 7 of 17
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Re: 1Gig Speeds Configuration

I don't get anywhere near these speeds on an Ethernet Connection?

Can somebody who has account access perform some diagnostic tests too make sure I'm on the correct speed profile for 1Gig Speeds?

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Adduxi
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Message 8 of 17
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Re: 1Gig Speeds Configuration

As stated before you are provisioned for 1GB. 

Primary Downstream Service Flow

SFID
13004
Max Traffic Rate
Max Traffic Burst
42600
Min Traffic Rate
0

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jbrennand
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Message 9 of 17
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Re: 1Gig Speeds Configuration

Something on your device is limiting your speed. Put Hub into modem mode and boot the device into Safe+Networking mode and see what speeds that gets.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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dmason197
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Message 10 of 17
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Re: 1Gig Speeds Configuration

Where do I go for that

Can u give me instructions please?

Dean

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