on 01-06-2022 10:44
Hi we’ve just got 1gig BB. We’re only getting 500mbps dl on various tests. The box is connected by a coax, shouldn’t it be a fibre connection?
on 01-06-2022 11:11
No; coax is the right connection medium.
As regard to speed, what are you using to measure it? Is this over WiFi (where speeds can be all over the place and can't be guaranteed) or via an ethernet connected PC/laptop?
on 01-06-2022 11:18
Both, Ethernet and wifi. Max we get it 475-500mbps. Nothing more than this. Done various Speedtest on it.
on 01-06-2022 16:44
on 01-06-2022 17:58
As per John.
Also log in to the hub at 192.168.0.1. Go to Advanced Settings and in the Configuration tab what is in the table marked
Primary Downstream Service Flow?
on 04-06-2022 13:24
Hi askfordave,
Thanks for posting and welcome to our community 🙂
Sorry to hear you've had some issues with the speeds. Have you been able to try what jbrennand has suggested?
Alex_Rm
on 04-06-2022 21:05
I’ll have a play around tomorrow. See how I get on. Not sure I’ll be able to do all of the above but will have a play and advise.
thanks for the responses all 👍🏻
on 05-06-2022 09:17
An ideal test would be to have the PC being the only device connected direct by Ethernet to the modem - so nothing on Wifi actually active. You don't really need to disconnect everything but they need not to be active.
Then with everything closed on a rebooted PC and with for Edge or Chrome browser run RealSpeed - SamKnows (I avoid Firefox as that never seems to be able to achive the PC speed I would like).
The left column shouid be slightly more then 1000mpbs - if the left column is less than around 900mbps then the issue is either with the PC not being fast enough or an issue with your indoor network.
on 05-06-2022 10:04
thanks, out of interest I just ran this…
on 05-06-2022 13:09
So that shows that VM side everything is good. You will not get much better via wifi to an IPhone.
@askfordave wrote:thanks, out of interest I just ran this…