1GIG - am i in spec?

[Spitfire16]

Hello VM, 

Just got my volt 1gig broadband actived and have connected my Hub 5 , can you please check my line is within the tolerance please , uptime is 6hours 

Thank you 🙂 - this post is from my VM connection 

Cable Modem StatusItem Status Comments

Acquired Downstream Channel(Hz)	138000000	Locked
Ranged Upstream Channel(Hz)	49600000	Ranged
Provisioning State	Online	Operational

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	138000000	5.2	41	QAM 256	1
2	146000000	5	41	QAM 256	2
3	154000000	4.7	41	QAM 256	3
4	162000000	4.7	41	QAM 256	4
5	170000000	4.4	41	QAM 256	5
6	178000000	4.2	41	QAM 256	6
7	186000000	4.2	41	QAM 256	7
8	194000000	4	41	QAM 256	8
9	202000000	3.9	41	QAM 256	9
10	210000000	3.8	41	QAM 256	10
11	218000000	3.6	41	QAM 256	11
12	226000000	3.6	41	QAM 256	12
13	234000000	3.3	40	QAM 256	13
14	242000000	3.4	41	QAM 256	14
15	250000000	3.7	41	QAM 256	15
16	258000000	3.8	41	QAM 256	16
17	266000000	3.9	41	QAM 256	17
18	274000000	3.7	41	QAM 256	18
19	282000000	3.9	41	QAM 256	19
20	290000000	4	41	QAM 256	20
21	298000000	4.1	41	QAM 256	21
22	306000000	4.3	41	QAM 256	22
23	314000000	4	41	QAM 256	23
24	322000000	4.1	41	QAM 256	24
25	330000000	3.8	41	QAM 256	25
26	338000000	3.7	41	QAM 256	26
27	346000000	3.7	41	QAM 256	27
28	354000000	3.4	41	QAM 256	28
29	362000000	3.7	41	QAM 256	29
30	370000000	3.8	41	QAM 256	30
31	378000000	3.9	41	QAM 256	31

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	41	0	0
2	Locked	41	0	0
3	Locked	41	0	0
4	Locked	41	0	0
5	Locked	41	0	0
6	Locked	41	0	0
7	Locked	41	0	0
8	Locked	41	0	0
9	Locked	41	0	0
10	Locked	41	0	0
11	Locked	41	0	0
12	Locked	41	0	0
13	Locked	40	0	0
14	Locked	41	0	0
15	Locked	41	0	0
16	Locked	41	0	0
17	Locked	41	0	0
18	Locked	41	0	0
19	Locked	41	0	0
20	Locked	41	0	0
21	Locked	41	0	0
22	Locked	41	0	0
23	Locked	41	0	0
24	Locked	41	0	0
25	Locked	41	0	0
26	Locked	41	0	0
27	Locked	41	0	0
28	Locked	41	0	0
29	Locked	41	0	0
30	Locked	41	0	0
31	Locked	41	0	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	43.3	5120	QAM 64	1
1	43100000	42.8	5120	QAM 64	2
2	36600000	41.8	5120	QAM 64	3
3	30100000	41.3	5120	QAM 64	4
4	23600000	41	5120	QAM 64	5

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	1	0	0
1	ATDMA	0	1	0	0
2	ATDMA	0	1	0	0
3	ATDMA	0	1	0	0
4	ATDMA	0	1	0	0

Network Log

Time Priority Description

16-11-2022 20:57:56	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 20:57:56	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 17:06:50	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 17:06:50	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:57:54	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:57:54	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:38:29	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:38:29	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:26:55	warning	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:55	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:55	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:52	warning	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:52	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:52	notice	REGISTRATION COMPLETE - Waiting for Operational status
16-11-2022 15:25:52	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:52	warning	Dynamic Range Window violation
16-11-2022 15:25:42	warning	Dynamic Range Window violation
16-11-2022 15:25:42	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:42	warning	RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:42	warning	Dynamic Range Window violation
16-11-2022 15:25:42	warning	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:42	warning	Dynamic Range Window violation
16-11-2022 15:25:42	warning	Dynamic Range Window violation
16-11-2022 15:25:42	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:42	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:37	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:34	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:32	notice	Honoring MDD; IP provisioning mode = IPv4
16-11-2022 15:25:25	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:24	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
16-11-2022 15:25:13	critical	Cable Modem Reboot due to power button reset
16-11-2022 15:25:13	critical	Cable Modem Reboot due to power button reset

[carl_pearce · Accepted solution]

---

@Spitfire16 wrote:

Hello VM, 

Just got my volt 1gig broadband actived and have connected my Hub 5 , can you please check my line is within the tolerance please , uptime is 6hours 

---

Yes, however I cannot see a DOCSIS 3.1 downstream channel?

[Spitfire16]

How/where would i be able to tell me hub is connecting to a DOCSIS 3.1 downstream channel?

[carl_pearce]

---

@Spitfire16 wrote:

How/where would i be able to tell me hub is connecting to a DOCSIS 3.1 downstream channel?

---

The same place as where you got the above.

[Spitfire16]

Thanks Carl , Will try a 60 second Pin-Hole reset later this evening and will report back

[risc19]

The 3.1 channels wont show on the hub5, firmware bug.

[carl_pearce]

---

@risc19 wrote:

The 3.1 channels wont show on the hub5, firmware bug.

---

Didn't know that!..

[Roger_Gooner]

Measure your speeds using SamKnows, if you have 1Gbps coming into the hub DOCSIS 3.1 is working for you.

[Spitfire16]

Hi Roger_Gooner,

Samknows RealSpeed reports 

1138Mbps to the Hub 

197Mbps to my Computer , Hard Wired directly into the Router using a CAT7 Cable , all drivers upto date , see image below

[Roger_Gooner]

You have full speed to the hub. Have you tried another Ethernet cable to your computer?