I upgraded on Tuesday and was initially seeing speeds of 480-540Mbps, but this has now dropped to around the 100Mbps I was getting on my previous package. At one point near lunchtime today, my download speed dropped to 3Mbps, but my upload was still 50+ Mbps.
Really need this working soon as am broadcasting/streaming national conferences for my work and 100Mbps will not do the job!
I have checked this site and it tells me that my Hub is getting 1062Mbps, but that only about 290Mbps are getting through to my desktop PC via ethernet cable (about 5m away from the hub). What would you suggest I do to improve this?
Speedtest.net has been recommended in the past as they have servers within the Virgin Media network, so doing a speedtest through there will avoid any issues with testing across the whole internet.
However all speedtests except the Sam Knows Real Speed test will test been the device it's running on and the speedtest server. So can pick up issues that are happening in your internal network as well as any issues between your Hub and Virgin Media.
Now that the Sam Knows test is available on the Hub 4, that is the recommend test as it's the only one that tests directly to the Hub as well as to your device. So it can help identify if there is Virgin Media network problem that needs to be resolved, something within your home network, or both.
********************************** I work for Virgin Media - but all opinions posted here are my own