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mattwellsy
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1GB Service, but not 1GB speed

Hello

Just been checking my speed and it seems I'm not getting 1GB, What should I check to make sure things are ok my end?

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jb66
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Re: 1GB Service, but not 1GB speed

You could try using the official speed test for 1Gig customers 

https://www.samknows.com/realspeed/

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mattwellsy
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Re: 1GB Service, but not 1GB speed

Hello

 

That test requires hub to be in router mode, ni e is in modem mode with a edge router controlling my lan setup.

So cannot run as far as I can tell

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Richw1982
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Re: 1GB Service, but not 1GB speed

That would be the first step.  Pinhole reset, disconnect all ethernets and try https://www.samknows.com/realspeed/ as above. 

I work for VMO2 but all opinions are my own and are based on my own experiences
Zoie_P
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Re: 1GB Service, but not 1GB speed

Hi Mattwellsy,

Thank you for your post. 

I have checked your power levels and your stats all looks fine. Have you run the test as advised by @jb66? And followed @Richw1982 advice on how to do this?

Zoie

 

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