I accepted low connection speeds in the early part of the lockdown, for obvious reasons. What I did expect was for VM to increase capacity in response to match the demand. Now I know that is easier said than done, but it's now been over a month and the situation is getting worse, not better.
It is now routine to start my laptop every morning and spend the first 30-60 minutes checking connection speed, struggling to get a basic service, switching networks, using my phone as hotspot, yadda-yadda-yadda.
And the VM Service Status check glibly reports "No issues ..." !!!!
All this when I'm paying (through the nose) for a purported 150Mbps service!
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi
Virgin are quite clearly throttling download speeds. My 1 Gig service which has always given me consistently over 600Mbits on my phone has, since a couple of days ago, only managed 55Mbits......almost exactly 55
It's a little too consistent a speed (through various test) to be anything but a speed throttle being applied in the Virgin network.
Of course, Virgin are never going to admit to this even though the evidence is compelling