100Mbps package - but getting less than 1/100th of the advertised speed
15-01-202122:52 - edited 15-01-202122:55
Current download speed is < 1Mbps. This is ridiculous and I am unable to work from home as most of my work meetings result in my connection dropping. Any advice other than an engineer being sent out? I'm currently on an Ethernet connection @ 1000Mbps, ALL other devices are disconnected.
Re: 100Mbps package - but getting less than 1/100th of the advertised speed
If possible can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.
Please post a 'Live Link' to your BQM on here straight away.
Instructions for posting BQM Live Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.