Hello all,
Since mid December last year I have experienced painfully slow download speeds. Ranging from 5-25mbps. Constant buffering which I never had before on streaming sites.
I pay for the m350 broadband at around 52 pounds.
Today I contacted virgin asking for a refund, only to be offered 20 pounds in very bad, barely understandable English on the messenger!
Has anyone else had this issue and any luck getting their hard earned money back? Given the charges about to rise I feel it may be time to switch suppliers if some fix isn't forthcoming.
Any tips on improving speeds back to the 300mbps I was receiving before and getting my money back?
