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dixwhite
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web site access

When I log on to my bank account, everything is ok until the last part, I cannot input 2 security numbers, the boxes are live. This is on PC/ Chromebook & mobile, everything was working on Sunday!! Monday & today, no chance, I have reported this to the bank's IT section & am awaiting a reply, I have also sent a text to Virgin, very hard people to talk to, I noticed.

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用心棒
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Re: web site access

At this stage speaking with Virgin Media would likely not have been of benefit, i.e. at best generic troubleshooting steps. It will be interesting to read your bank's finding.

Out of curiosity, which bank is this?

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coenoby
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Re: web site access


@dixwhite wrote:

When I log on to my bank account, everything is ok until the last part, I cannot input 2 security numbers,


Is it Barclays by any chance?

https://downdetector.co.uk/status/barclays/news/350272-user-reports-indicate-problems-at-barclays/ 

Downdetector reporting various online issues since 9.28 this morning.

Coenoby

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Steven_L
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Re: web site access

Sorry to hear that you've had issues with accessing your bank account @dixwhite.

 

Are you still having the same issues with your account since you last posted?

 

Regards

Steven_L

 

 

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