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scolex
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virgin media is blocking my website

Hello

My website: scolexrobot.com is accessible to all other network provider except Virgin media.

Virgin media is blocking my website. Where can I send a false positive to remove my website in the list of blacklisted website. 

My website is clean and free of any viruses and malwares. 

Can anybody review my website: www.scolexrobot.com.

 

Kind regards,

kenneth

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DJ_Shadow1966
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Message 2 of 13
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Re: virgin media is blocking my website

Hello

What happens when somebody access the website what is the error page they get.

You can request whitelisting at https://my.virginmedia.com/my-apps/websafe/feedback

II have made the request for you, can take upto 10 working days to investigate and remove the block.

Regards Mike

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newapollo
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Message 3 of 13
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Re: virgin media is blocking my website

I'm using the VM network as was able to access the website without any problems.

Clipboard01.jpg

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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用心棒
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Message 4 of 13
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Re: virgin media is blocking my website

FYI: Web Safe's Child Safe component is currently blocking access to http://www.scolexrobot.com; follow DJ_Shadow1966 to resolve but should issue persist post back here to have it flagged to forum team.

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scolex
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Message 5 of 13
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Re: virgin media is blocking my website

Hello

Thank you for your reply. 

I tested the website to some of my friends VM.  2 out of 10 can access the website without any problem.

My host said that they already requested a delisting and also requested for whitelisting. I don't know where they did the request.

I will submit a request for the websafe to review my website. 

Thank you for your help Mike

Kenneth

121088636_276030856889902_6298733011142973873_n.jpg121412983_382983986201043_7050057421442120220_n.png

 

 

SmartSelect_20201015-215404_Chrome.jpg

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scolex
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Message 6 of 13
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Re: virgin media is blocking my website

Yes Dave, some virgin media users can access the website without any issue. Thanks. 

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HarryYeates
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Message 7 of 13
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Re: virgin media is blocking my website

Hi my Website name is also being blocked by virgin, i have just created and have used images that have been provided by the owners (I'm an online shopping website)

if someone could try and white list my website that would be great, I cant apply due to not having a virgin account and i cant set one up.

www.arise-x.com

that's the website if you would like to check it to!

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Zak_M
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Message 8 of 13
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Re: virgin media is blocking my website

Good morning @HarryYeates

 

Welcome to the forums and thank you for taking the time to post. 

 

I am able to access the website provided using VM services.

 

Are you able to advise the error message your customers are getting when trying to access the website? 

 

Kind regards,

Zak_M

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HarryYeates
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Message 9 of 13
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Re: virgin media is blocking my website

94A51D02-72AC-4911-A729-0FA49E877913.jpeg

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newapollo
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Message 10 of 13
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Re: virgin media is blocking my website

Hi Harry,

No problems loading the site using my VM connection. however the pink background with white text is hard on the eyes and difficult to read.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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