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paddymac007
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spam

hi just revived automated phone call saying broadband will be cut off in 4 hours order new broadband hub i put phone down as i have just got new broadband hub 1 month ago is this a scam  

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Graham_A
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Helpful Answer

Re: spam

Yes.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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aldavidson
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Re: spam

Just had the same call off 01812392311 wife passed the phone to me, person said I needed to log in wirelessly and they would fix an issue with my network. I told him I would ring Virgin to verify the call and he hung up.

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Steven_L
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Re: spam

Sorry to hear that paddymac007 and aldavidson but yes that is a scam call, we would never call any of our customers to say that.

 

Was this on mobile or landline phone?

 

Regards

Steven_L

aldavidson
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Re: spam

Steve my call was from 01812392311

Al

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Steven_L
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Re: spam

@aldavidson was the call made to your landline or mobile?

 

Regards

Steven

aldavidson
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Re: spam

Sorry Steve it was to my landlines number a Virgin landlines

Al

Steven_L
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Re: spam

Please could you register this call with the telephony preference service https://www.tpsonline.org.uk/# and we also have more information about dealing with such nuisance calls https://www.virginmedia.com/help/home-phone-nuisance-calls

 

 

Regards

Steven_L

paddymac007
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Re: spam

landline

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Lee_R
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Re: spam

Hi paddymac007

Can I ask if you followed the advice of my colleague?

Regards

 

Lee_R

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