Virgin Media Community

[markstripes]

I just got a landline call from [Removed] claiming to be Virgin Media reporting that monitoring had spotted my internet speeds fluctuating.

That number doesn't appear on any phishing suspect lists, but at the same time, it struck as odd.  Before I could get the nice Asian lady to give more context, she cleared-down.

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Tudor]

Definitely NOT VM. They will never call customers about service problems. Caller ID is practically useless as it’s so easy to spoof the number.

[Hayley_S]

Hello @markstripes,

Welcome back to the community page, thank you for posting on here 🙂

I am sorry to see that you have dealt with a fraudulent call.

Please do follow the steps on our webpage here.

I hope this link helps you.

Many thanks,