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possible scam call from virgin media 01296551346

just had a recorded call from 01296551346 saying my computer has given my router a virus and service will be disconnected, pressed 1 as requested and was told this, when i said i didnt have a computer he hung up

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Re: possible scam call from virgin media 01296551346

Hello

That was not from Virginmedia it is a pure scam call and more than likely from a cloned phone number this one has been going around for some time, there is nothing to worry about.

Have a look at the phishing posts at the top of https://community.virginmedia.com/t5/Security-matters/bd-p/Internet_Security

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: possible scam call from virgin media 01296551346

Hi jayne71,

 

Thanks for posting and welcome to the community

 

Sorry to hear that you recently received a concerning scam call. DJ_Shadow1966 is correct and the call you received is 100% a scam. From your post, it sounds like no personal details were given away on your end which is great news. You don't have anything to worry about with this one, but if you do have further concerns please head to this link here: https://www.virginmedia.com/help/fraudulent-calls which provides more information on how to deal with suspicious calls.

 

Kindest regards,

 

Beth

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