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phone call from Virgin?

I received 2 phone calls this morning, claiming to be from Virgin.  How can I tell if she was legitimate?    She wanted to talk about our broadband and tv connections in which we have had some problems with but haven't reported.   thanks

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Re: phone call from Virgin?

Please post the numbers which they called from.
Did they ask for any personal information like account number or phone password?
Did they ask for card details or DD details?

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