Virgin Media Community

[jonnyboy007]

had 2 emails saying malware has been detected.

its probably the eth mining software, is there any way confirm this as?

[Kath_F]

Hi jonnyboy007, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

In order to help, we would need a little more information from you. 

Can you confirm if you have ran anti-virus and malware scans on your devices?

Sometimes if you have a smartphone or Firestick, some apps can cause issues with background apps. These silently ping the network and get picked up quite often. 

Run those checks and then we can go from there 🙂

Thanks,

[jonnyboy007]

windows reports the mining software has malware. its fine though its a known issue

[Ayisha_B]

Thanks for the update @jonnyboy007

Feel free to give us a shout should you have any other issues or concerns. 

Cheers 🙂