Virgin Media Community

[mgreengrow]

Have  lost my phone in local canal as it is unrecoverable could you arraign for a new sim card please  

[David_Bn]

Good Morning mgreengrow,

Thanks for your post on our Community Forums and a very warm welcome to you!

Sorry to hear you've lost your phone in the canal and I'd be happy to issue you a new SIM card.

Check out the purple envelope in top right hand corner for a PM from me, so we can pass data protection

Kindest regards,

David_Bn

[David_Bn]

Thanks Michael,

I can confirm data protection has been passed and we're into the account

I can order a new SIM card for you, can you please advise me of your current address? I'd like to make sure that our records match your current address

Kindest regards,

David