Menu
Reply
scouseuk
  • 143
  • 1
  • 10
Dialled in
569 Views
Message 2 of 4
Flag for a moderator

is this a scam call

Re: got a phone call

today i recieved a phone call claiming to be virgin

tell me my subs will run out in december

they were offering 350meg internet

i got the xlarge tv package its( call somethink else now) the offer on this was all the movie channels and sports

i got a land line which does not get used as we all got mobiles

just wondering if anyone else had calls from this number +8001836403

is this virgin call centre 

thanks

0 Kudos
Reply
scouseuk
  • 143
  • 1
  • 10
Dialled in
552 Views
Message 1 of 4
Flag for a moderator

Re: got a phone call

today i recieved a phone call claiming to be virgin

tell me my subs will run out in december

they were offering 350meg internet

i got the xlarge tv package its( call somethink else now) the offer on this was all the movie channels and sports

i got a land line which does not get used as we all got mobiles

just wondering if anyone else had calls from this number +8001836403

is this virgin call centre 

thanks

0 Kudos
Reply
Graham_A
  • 16.55K
  • 2.32K
  • 7.07K
Very Insightful Person
Very Insightful Person
523 Views
Message 3 of 4
Flag for a moderator

Re: is this a scam call

That phone number has previously been confirmed as a genuine VM outward sales number.

However, it is worth pointing out that the call line ID can be spoofed and therefore may not be genuine.

The odd thing about your post is the phrase about your subs running out. VM contracts don't 'run out'.  If your current price agreement is coming to an end your contact will switch to a 30 day rolling contact at the current rates.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Gareth_L
  • 6.94K
  • 424
  • 781
Forum Team
Forum Team
383 Views
Message 4 of 4
Flag for a moderator

Re: got a phone call

Hello scouseuk

This would have been our outbound Loyalty Team 

I hope that this was not an inconvenient time for them to call

Gareth_L

0 Kudos
Reply