2 weeks ago
I have a warning regarding insecure network connection.
I have tried to logon to my hub settings using the ip & settings password on the bottom of the HUB.
It states that the password is incorrect although it has never been changed.
I have tried a hub reset twice to no avail.
What next ? any suggestions?
thanks in advance
Double check to make sure that you are using the default settings password not the WiFi password. The settings password printed on the bottom of the Hub3 is an eight digit numerical code.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
defo the settings password ….
a week ago
Thanks for posting and welcome to the community. My apologies for the delayed reply. Were you able to sort this since posting? Also, is the warning on an iPhone or tablet running iOS 14?
Let me know,
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"