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HelenSK
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hub 3.0 settings

on ‎18-11-2020 14:08

I have a warning regarding  insecure network connection.

I have tried to logon to my hub settings using the ip & settings password on the bottom of the HUB.

It states that the password is incorrect although it has never been changed.

I have tried a hub reset twice to no avail.

What next ? any suggestions?

 

thanks in advance

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Graham_A
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Re: hub 3.0 settings

on ‎18-11-2020 14:55

Double check to make sure that you are using the default settings password not the WiFi password.  The settings password printed on the bottom of the Hub3 is an eight digit numerical code.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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HelenSK
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Re: hub 3.0 settings

on ‎19-11-2020 10:33

defo the settings password ….

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John_GS
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Re: hub 3.0 settings

on ‎27-11-2020 13:15

Hi HelenSK

 

Thanks for posting and welcome to the community. My apologies for the delayed reply. Were you able to sort this since posting? Also, is the warning on an iPhone or tablet running iOS 14?

 

Let me know,

 

Kind regards,

John_GS
Forum Team

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