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trev23
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Message 1 of 13
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email scam

got a email this morning looked very official

subject

We could not processes your last bill

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Dear t.---@ntlworld.com,
 
The payment for your latest VirginMedia Bill failed. It appears that some of the billing details associated with your account have expired.
 
Your service is pending disconnection on:
15 March 2018
 
To avoid interruption of service we strongly recommend that you update your billing details now.
 
Click here to update your billing details [link removed by mod]
 
Thank you for being a VirginMedia customer!
 
VirginMedia 



Registered office: Media House, Bartley Wood Business Park, Hook, Hampshire, RG27 9UP
Registered in England and Wales with number 2591237

-------------------------------------------------------------------------------------------------

OK I would have thought virgin mail would have spotted that one, but no it got through. I knew it was spam because it was sent to the wrong email address.

so the next question is if I mark as spam will it stop virgins emails getting through?

 

 

[MOD EDIT: Inappropriate Hyperlink removed, please review the Forum Guidelines]

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Very Insightful Person
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Message 2 of 13
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Re: email scam

Similar to this one listed by the security team: http://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-28-02-2018/m-p/3664057

Marking it as spam should not affect genuine emails from VM.  The spam filters don't work on email address alone and in any case the scam email would not have been from a VM email address.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Mark as Helpful Answer if I've helped

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trev23
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Message 3 of 13
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Re: email scam

thanks for the advice
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dunfarming
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Re: email scam

this scam is still active, a new warning should be issued and action taken against sender  sgtcjnoeqf@team.com

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shanematthews
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Message 5 of 13
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Re: email scam


@dunfarming wrote:

this scam is still active, a new warning should be issued and action taken against sender  sgtcjnoeqf@team.com


The sender can be spoofed, i could send you the same scam email appearing to come from a legit VM domain without working for VM 😛

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maccapacca25
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Message 6 of 13
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Re: email scam

I just got the following email.Screenshot_20180909-072600_Samsung Internet.jpg

 

Screenshot_20180909-072547_Email.jpg

 Checked my bills and all present and correct, last bill went out on time.

Are virgin media aware of this?

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Message 7 of 13
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Re: email scam

Virginmedia well aware of these scam emails been doing the rounds for months and months now..

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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MrHalfAsleep
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Message 8 of 13
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Re: email scam

Spam is the bane of ISP's.  It has been covered relentlessly on these boards over the years.   There is quite a lot of detail on how it is and can be done, how to spot fake messages and ways to protect yourself.  https://community.virginmedia.com/t5/forums/searchpage/tab/message?q=spam&advanced=false

Phishing bulletins can be found here: https://community.virginmedia.com/t5/Security-matters/bd-p/Internet_Security

More advice on how to proceed can be found here: https://netreport.virginmedia.com/netreport/







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The only winning move is not to play.
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Ridicule is nothing to be scared of - Adam Ant
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Unlike Monty Python, spam is never off.
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Oaksie
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Message 9 of 13
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Re: email scam

I almost fell for it... I was asked to fill out my bank details to finish off my updating of my direct debit set up with virgin at the bank.  I was asked for my bank ID details, which I don't know off the top of my head so came upstairs to do it on the desktop instead of my phone.  Thought I'd check whether the DD had gone from my account before finishing off.  Who would have guessed that Virgin Media DD had actually left my account.

Phew !!!! Damn you have to be so careful!!!!! 

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ad4-c
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Message 10 of 13
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Re: email scam

I also just got one of these scam emails and as for the phone calls I just don,t pick up you get 2 or 3 a day different numbers but same thing 

 

 

 

 

 

 

 

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