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child website stuck on

client872
Joining in

Websafe is blocking websites while the setting is turned off in settings. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff.

3 REPLIES 3

client872
Joining in

Predictive text changed my subject to website yesterday which wasn't helpful....

Websafe is blocking websites while the setting is turned off in settings.

用心棒
Very Insightful Person
Very Insightful Person

issue has been flagged to the forum team who are best placed to resolve it. In the meantime consider manually setting your device's DNS to workaround the issue temporarily — consider using Quad9 or similar DNS provider

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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi client872 👋

Thanks for your post and a warm welcome to our Community Forums.

I'm sorry to hear you're experiencing issues with your Child Safe feature in your Account Settings. I'm going to send you a private message, so we can look into this further for you.

Please look out for it in the top-right, white envelope or the "Messages" tab after tapping your profile picture.

Thanks,

Reece - Forum Team


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