Virgin Media Community

[janm1212]

I keep getting the message that you can't update my web safe settings.  Every time I log on, I get the same message and cannot get past that page

[Melissa_F]

Hi janm1212,

Thanks for your post and welcome to the community.

We are aware of this issue and have escalated it to our support teams who are working on a fix.

In the mean time, if you'd like me to make some changes for you, then please pop me a private message and I can arrange that.

Thanks
 

Melissa

[janm1212]

Thanks melissa, 

• Not sure how to send a private message on here, can I email you?  

[Gareth_L]

Hello janm1212

If you check the purple envelope top right of your screen 

You will see a message from myself 

Gareth_L