Hi felixrees,
Thanks for your post and a big welcome to the forums. It's great having you on board with us in the Community.
I'm sorry to hear that you've not yet received your account number.
Whilst we're not able to give you this information directly, we are able to help with any queries you have or with setting up your My VM account.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
Thanks,
