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a month ago
i have tried calling the heldesk and they keep asking me for 3 letters from my password, which does not work, i was told i can changhe my pw on account settings but have yet to find the tab
Answered! Go to Answer
Are the Customer Service are after parts of the password used to login here ...https://www.virginmedia.com/my-virgin-mediaThe password is managed from: Account Settings >>> Account Details
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ok thanks, now resolved at last
