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migles01
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blueyonder email has been hacked and an unknown alternative email add showing

Hi, looks like my email has been hacked again and an unknown email address has been added: [Removed]. Please help me remove this email add 

 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Graham_A
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Re: blueyonder email has been hacked and an unknown alternative email add showing

@migles01  The moderators will redact the address you have posted as it is a security risk as well as a breach of the community guidelines.

The format of the email address is the type that was used by Telewest before they merged with NTL and bought out Virgin Mobile to re brand as Virgin Media.

Does your account date back that far?

If not then check out all the steps set out here:

https://www.virginmedia.com/help/virgin-media-mail-my-email-has-been-hacked

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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