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Edumunhoz10
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account fraud

I do not have virgim services, I requested last month but never installed anything here at home !!! now i have an account to pay and i do not have your services here, if you do not remove this account in my name i will sue you, i need to resolve this i cannot pay for a service i never had in my house.

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Anonymous
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Message 2 of 6
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Re: account fraud

instantly starting with " i will sue you" is not going to get you the help you want.
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Lee_R
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Re: account fraud

Thanks for posting Edumunhoz10 and welcome to our community.

We will need to investigate your issue further.  To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

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Lee_R
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Re: account fraud

Hi Edumunhoz10

I hope you're happy with our resolution?

Regards


Lee_R

Edumunhoz10
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Re: account fraud

Thank you very much 

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Lee_R
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Re: account fraud

You're very welcome Edumunhoz10

Take care and stay safe.

Regards

 

Lee_R

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