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Karenknight
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Your home devices could be at risk

Received this email today. I didn't click on any links on the email but I have logged into my hub and I can't find any issues. Can anyone help?

Screenshot_20220316-162443~2.png

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richavery
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Re: Your home devices could be at risk

It seems a number of people have received this - myself included. (See I've been sent an email about DOS and have no Idea... - Virgin Media Community - 4966456 on this forum.)

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Steven_L
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Re: Your home devices could be at risk

Hey @Karenknight,

Welcome back to the community and thanks for taking the time to post.
We are currently investigating this email, our community manager has advised this on the thread [link - removed] and we will send an update on that thread, once we know more.

Regards,

Steven_L

 

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nodrogd
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Re: Your home devices could be at risk


@Steven_L wrote:

Hey @Karenknight,

Welcome back to the community and thanks for taking the time to post.
We are currently investigating this email, our community manager has advised this on the thread here and we will send an update on that thread, once we know more.

Regards,

Steven_L

 


@Steven_L 

The linked thread is in the VIP area of the forum. Will the OP be able to follow this?

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Alex_RM
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Re: Your home devices could be at risk

Hi @nodrogd

 

You're quite right, this can't be accessed by the OP, apologies for the mix-up.

 

 

Alex_Rm

 

 

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