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pannsoln
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Yet another attempted scam?

I just had a call from removed from "Virgin Media".

The caller told me that I had lots of errors being reported to Virgin Media from my router, and wanted to know how many devices I had attached. I didn't tell her that, instead asking if she was really from Virgin Media.

She also insisted that I was not getting my full speed on my router.

She then asked me to go to my computer, and asked me what make of computer it was. I told her that this sounds like a scam, and she hung up.

(I've shortened the story a bit.)

As I understand, Virgin Media never makes this sort of unsolicited call. Am I right?

 [MOD EDIT: Number has been removed from this post.]

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Graham_A
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Re: Yet another attempted scam?

You are correct VM do not make unsolicited technical calls.

The call you received was a scam and the phone number either made up or belonging to an innocent third party.

The moderators will redact the number.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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pannsoln
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Re: Yet another attempted scam?

Thank you. Yes, are right, the number is probably made up.

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