Hello, my daughter said that whilst gaming on her xbox someone has found her ip address and booted her off the Internet. Now please bare with me as I have no idea what this means but can anyone help please? Is there anything I can/should do? Thank you.
Sorry to hear that this has happened to your daughter @misscurly.
As @Tudor said that there is not really much that can be done, the only thing that you could do to try and make the hub assign a new address is to do a factory reset of the hub but this isnt guaranteed to work but could be worth a try.
The way to do the reset can be found here and it says 10 seconds on the link, please do it for 30 to 45 seconds instead of 10.