Wrong Mobile Number on my contact details

[Zrouga]

Hi Team ,

I have got a Virgin Media contract with TV and phone and today I noticed that the mobile phone number on my contact details is not mine .

How can I change that as it says "400 bad request " with black text on a white background .

Thanks 

[Lee_R]

Hi @Zrouga, thanks for posting and welcome to our community.

Sorry to hear that there's an incorrect number on your contact details.  I am also sorry to hear that you've been unable to change this yourself, in My Virgin Media.  I would love to help you resolve this.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Lee_R · Accepted solution]

Hi Zrouga, thanks for getting back to me privately.  

This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.

Regards

Lee_R
 

[Zrouga]

Thanks Lee for you help

[Lee_R]

You're very welcome Zrouga.

Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.

Regards

Lee_R