Was £50 a month for years, rang up and got it reduced to £30. Nothing has changed in usage and yet the bill has gone from £30 to £40 in 3 months. Why??? nothing has changed.P.s your interface is terrible wont let me log in on phone, have to keep logging in an need a separate account for community and no livechat??
Hi Sbaker18, thanks for getting in touch.
Have you been able to have a look at the bill via your online account (virg.in/myVM) to see what accounts for unexpected difference in cost?
If you have any further queries please let us know.