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Sbaker18
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Why is my bill changing??

Was £50 a month for years, rang up and got it reduced to £30. Nothing has changed in usage and yet the bill has gone from £30 to £40 in 3 months. Why??? nothing has changed.


P.s your interface is terrible wont let me log in on phone, have to keep logging in an need a separate account for community and no livechat??

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Tom_F
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Re: Why is my bill changing??

Hi Sbaker18, thanks for getting in touch.

 

Have you been able to have a look at the bill via your online account (virg.in/myVM) to see what accounts for unexpected difference in cost? 

 

If you have any further queries please let us know.

 

Tom  

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