Why do I have to use a 8-10 character password and no 2FA?
In 2022, it's unbelievable that I'm still forced to use a 8-10 character alpha-numeric password that could be cracked pretty easily. Why? Well, I asked the question on Twitter and got zero response despite chasing twice.
So I filled a complaint form in and got the brush off. I persisted and got the attached response in barely strung together English. What on earth is going on with Virginmedia?
Re: Why do I have to use a 8-10 character password and no 2FA?
I've asked this before and unfortunately Virgin Media want their customers to use insecure and unsafe security practices. They insist on people using weak passwords. Ideally they should allow e.g. 32 character passwords with no restrictions on characters. And attempt to get them to change and use industry standard practices, available on any good IT reference site, is met with a patronising brush off.