on 29-01-2021 20:14
Help - new to Virgin media and setting web safe for appropriate child settings to avoid porn and nudity but in search on phone and iPad you can still see images! Not what we wanted. Does anyone know if there is a fix as we shall be leaving to go back to Vodafone!
on 29-01-2021 20:34
I believe that most search engines have additional security settings that enable you to block such images.
The VM website setting should stop the underlying site displayed by the search result from being accessed.
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on 29-01-2021 20:54
Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless
on 29-01-2021 22:07
@Ickey67 wrote:Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless
Web safe works at site, not image, level:
on 30-01-2021 00:15
@Anonymous wrote:
@Ickey67 wrote:Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless
Web safe works at site, not image, level:
https://www.virginmedia.com/help/how-to-use-websafe
That is correct but, for reason best know to Virgin Media, they fail to utilise this to redirect users to a search site's safe search page, when available, where moderation of search result is always strict, i.e. hopefully no objectionable (mostly adult) material in results.
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on 14-06-2021 09:46
I've come here with the same question! With our previous broadband provider - Sky - if you typed in an inappropriate search term, nothing showed in the search return at all - no images, no gifs, no sites - But with Virgin you can type it in, see everything but just can't click through on it. What's the point of that?? I have two kids and while I can't protect them from everything out there I can at least try and filter out some of it for their age.
Are there any plans to make this facility better?
on 14-06-2021 10:04
Hi @pinkrobin,
Welcome to our Community Help Forum 🙂
Thank you for your feedback regarding inappropriate content still being visible when searched, I realise this is not ideal at all. I shall pass on your feedback now regarding this.
In the mean time, are you able to modify the settings on your search engine to not display inappropriate search results? You can set up parental controls on Google via the following steps:
Open the Google Play app .
At the top right, tap the profile icon.
Tap Settings Family. Parental controls.
Turn on Parental controls.
To protect parental controls, create a PIN your child doesn't know.
Select the type of content you want to filter.
Choose how to filter or restrict access.
Best wishes,
Serena
on 14-06-2021 10:40
To enforce Safe Search on a windows device try the following:-
To confirm SafeSearch is on, go to google.com and check that SafeSearch is on by default and can't be turned off.
Note: If Windows is installed in a different location on your PC, you can find the hosts file by typing the following command in Command Prompt: cd /d %systemroot%\system32\drivers\etc.
Bing
If Windows is installed in a different location on your PC, you can find the hosts file by typing the following at the command prompt: cd /d %systemroot%\system32\drivers\etc.
Note: Safe Search may not block all adult content.
14-06-2021 15:29 - edited 14-06-2021 15:32
Thanks, I don't have Google Play. They have ipads and I have an iPhone and MacBook - we use Chrome and don't use Windows
on 14-06-2021 15:43
Hi pinkrobin,
Thank you for coming back to us, the above post, have you tried the above?
Regards
Paul,.