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Web safe set but porn images still visible!!!

Ickey67
Just joined

Help - new to Virgin media and setting web safe for appropriate child settings to avoid porn and nudity but in search on phone and iPad you can still see images! Not what we wanted.  Does anyone know if there is a fix as we shall be leaving to go back to Vodafone!

19 REPLIES 19

Graham_A
Very Insightful Person
Very Insightful Person

I believe that most search engines have additional security settings that enable you to block such images.

The VM website setting should stop the underlying site displayed by the search result from being accessed.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless 

Anonymous
Not applicable

@Ickey67 wrote:

Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless 


Web safe works at site, not image, level:

https://www.virginmedia.com/help/how-to-use-websafe 

用心棒
Very Insightful Person
Very Insightful Person

@Anonymous wrote:

@Ickey67 wrote:

Thanks. But if you are logged on as a google user you can set safe settings but if not logged on the images we don’t want to see can be seen by a random search which makes the web safe restriction pointless 


Web safe works at site, not image, level:

https://www.virginmedia.com/help/how-to-use-websafe 


That is correct but, for reason best know to Virgin Media, they fail to utilise this to redirect users to a search site's safe search page, when available, where moderation of search result is always strict, i.e.  hopefully no objectionable (mostly adult) material in results.

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I've come here with the same question!  With our previous broadband provider - Sky - if you typed in an inappropriate search term, nothing showed in the search return at all - no images, no gifs, no sites - But with Virgin you can type it in, see everything but just can't click through on it.  What's the point of that??  I have two kids and while I can't protect them from everything out there I can at least try and filter out some of it for their age.

Are there any plans to make this facility better?  

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @pinkrobin,

 

Welcome to our Community Help Forum 🙂

 

Thank you for your feedback regarding inappropriate content still being visible when searched, I realise this is not ideal at all. I shall pass on your feedback now regarding this.

 

In the mean time, are you able to modify the settings on your search engine to not display inappropriate search results? You can set up parental controls on Google via the following steps:

 

   Open the Google Play app .
    At the top right, tap the profile icon.
    Tap Settings Family. Parental controls.
    Turn on Parental controls.
    To protect parental controls, create a PIN your child doesn't know.
    Select the type of content you want to filter.
    Choose how to filter or restrict access.

 

Best wishes,

 

Serena

To enforce Safe Search on a windows device try the following:-

Google

 

  1. In Windows, click the Windows key and type Notepad.
  2. Right click on Notepad and choose Run as Administrator.
  3. Click Yes when Windows asks if you want this program to make changes.
  4. In Notepad, open your hosts file. In most Windows installations, this is located at: C:\Windows\System32\drivers\etc\hosts
  5. Click the Windows key, type cmd and hit enter. This will open Command Prompt.
  6. Enter the command ping forcesafesearch.google.com and note the IP address. The IP address will look something like: 216.239.38.120.
  7. Create an entry at the end of hosts file with the IP address you obtained. For example: 216.239.38.120 www.google.com #forcesafesearch.
    • Important: Copy this line for any other Google country domains you may use, like www.google.co.uk.
  8. Save the hosts file.

To confirm SafeSearch is on, go to google.com and check that SafeSearch is on by default and can't be turned off.

Note: If Windows is installed in a different location on your PC, you can find the hosts file by typing the following command in Command Prompt: cd /d %systemroot%\system32\drivers\etc.

 

Bing

 

  1. In Windows, click the Windows key and type “Notepad.”
  2. Right click on Notepad and choose Run as Administrator.
  3. Click Yes when Windows asks if you want this program to make changes.
  4. Open your hosts file. In most Windows installations, this is located at: C:\Windows\System32\drivers\etc\hosts
  5. Click the Windows key, type “cmd,” and then hit enter.
  6. Enter the command ping strict.bing.com and note the resulting IP. This will look something like this: 204.79.197.220
  7. Create an entry at the end of hosts file that looks like this: 204.79.197.220 www.bing.com
  8. Save the file. Windows will now use strict.bing.com to guarantee strict SafeSearch results on this PC.

If Windows is installed in a different location on your PC, you can find the hosts file by typing the following at the command prompt: cd /d %systemroot%\system32\drivers\etc.

Note: Safe Search may not block all adult content.




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Thanks, I don't have Google Play.  They have ipads and I have an iPhone and MacBook - we use Chrome and don't use Windows

Hi pinkrobin,

 

Thank you for coming back to us, the above post, have you tried the above?

 

Regards

 

Paul,.