Virgin Media Community

[821321]

This problem happened in October or November fcs... what virgin...are...you...doing...about this malware installed on my telly tablet from your update servers ???? I keep looking... no answers... why can't you just do what gigaset are doing... if you ever want my custom again... fix it.. you know what I'm talking about.

[Sololobo]

See post # 186 in this thread: https://community.virginmedia.com/t5/Security-matters/VirginMedia-distributing-viruses/td-p/4681302/...

That appears to be the last word from VM on this issue which is only slightly better than nothing.

[Steven_L]

Hey @821321,

Welcome to the community and thanks for taking the time to get in touch with us here.

I'm sorry to hear of the issues that you've had with your telly tablet, have you been able to follow the advise from the link that @Sololobo posted to help resolve this issue?

Regards,

Steven_L