Thank you. I look forward to hearing from the team regarding this issue.
We are fighting a daily battle with this malicious software, having to uninstall all the malware and apps that are sideloaded onto the tablet every day.
Only this morning we had to close down 57 tabs that had opened on chrome due to the virus, it's getting tedious & frustrating to say the least. It's only a matter of time before it downloads a key logger or trojan that can steal banking details or passwords, then all hell will break loose 😢
Callen & Naomi
........................................................................................................... Lil-Squabbit is soooooo NOT amused!!!!
Switched on my tablet this morning. Ran a scan using avast anti virus software and it found malware. Some can be removed only to reappear again. One cannot be removed.
Since taking the pic avast has reported even other malware!
Chrome browser has opened 3 unwanted pages, and this is just within the first 5 mins.
This makes the tablet unusable and if I did use the tablet I would be concerned about data breaches.
Feeling really disappointed and let down as I got the tablet as part of a promotion with my phone and I am still paying for it. So I am still paying for something that to all intents and purposes is now useless.
I am enquiring about having the tablet flashed, but after doing so, would the problem only return when the tablet searches for updates?
I have lost all confidence in this tablet which was once a brilliant product and which met my needs.
Me too. They just reappear. I have had to disconnect it from the internet. Coincidentally or maybe not, i have had a couple of bogus call claiming to be from Virgin media claiming there is unusual activity on my router.
This is based on the LF141.N0.V30.24.RC-V03 firmware .which is Android 7.
I'm afraid I haven't got a VM telly tablet to practice on. I've done similar on Samsung Galaxy Tab tablets, and Nexus tablets, although I bricked the first Galaxy Tab (the original 7 inch with simcard and wifi) that I tried - maybe because I tried 6 or 7 different variations to update the firmware to android versions that weren't officially supported by Samsung.
Please remember I don't work for VM and doing the above is at your own risk. Also, if you can't remove the root then apps such as TV Go, other VM and Sky apps etc may not work
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
I don't think I am brave enough to try that at the moment. Firstly if things go wrongI don't want to end up bricking my tablet, and secondly if I root the tablet then the app i use the most which is virgin go will not work.
Just hoping that virgin can provide a means of getting the tablet up and running. Well I can always hope!