Well, just got off another call. Lady told me it was an app I'd downloaded. I tried to explain to her in simple terms as she wasn't part of the tech team it turns out. But she assured me it's an app I downloaded, I assured her it wasn't.
Funny how my partner was having issues with his all of a sudden after Easter, he was trying to download Disney plus but it wasn't showing in his appstore, we put our devices together so I could look into it as I have more knowhow than he does. I noticed whilst I was looking around that my android version was older than his and required an update, I updated as normal just because I hadn't done so yet, and bam, issues and malware ever since.
Yet I still apparenty downloaded an app to cause it.
A quick google search of the Malware in question would have led her to all the Gigaset issues also. Which oh look, come from the system updater. It's like banging your head against a brick wall. I'm not looking forward to the tech team convo tomorrow, (After our 40 minute discussion she tells me they are closed now) probably the same outcome, yet again!
If Gigaset can roll out a fix, why can't bloomin VM.
