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Virgin text offers after cancelling from mobile number?

maljebo
Joining in

hi, I cancelled my virgin media TV and Internet last week,  and got a text message from a mobile number saying he was from virgin and giving me a good offer for Internet, however I'm not sure if this is a scam or not. They haven't asked any personal details yet. 

 

The email he gave is;

[removed]

I can post the mobile number if asked to.

 

Thanks

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines

5 REPLIES 5

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi maljebo,

Thanks for your post and welcome to the community.

So with this query, we would have a team that can reach out in terms of sales.

Have you received any further responses?

Regards,

Kain

IMG-20230623-WA0002.jpg

 hi, these are the messages between us.  

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for the response there,

Has there been any calls from our team at all also?

Thanks,

Kain

Hi kain,

No calla from anyone else, just this person.

 

Thanks

Kain_W
Forum Team (Retired)
Forum Team (Retired)

No problem, 

It would appear that this would be from our sales team. 

Thanks for raising this, did our team advise that any further contact would be made after cancelling?

Regards,

Kain