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Virgin media account hacked. Password been changed and answers to security questions changed so cannot lo

Virgin media account hacked. Help everything has been changed password and answers to security questions so cannot log in.  Please help?  Thank you. 

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Re: Virgin media account hacked. Password been changed and answers to security questions changed so canno

While waiting for a member of the Forum Team (VM employees) to assist, try all the advice here:

https://www.virginmedia.com/help/virgin-media-mail-my-email-has-been-hacked


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Re: Virgin media account hacked. Password been changed and answers to security questions changed ...

Hi LinC,

 

Thanks for posting.

 

I'm really sorry that your account has been hacked and you're struggling to get back in to it.

 

I'll pop you a private message now so I can take some details and help you out.

 

I'll speak to you there.

 

Thanks

 

Melissa