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Message 31 of 38
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Re: Virgin Media is holding an anniversary celebration


@Rula wrote:

First I've heard of a data breach!  If telephone numbers were involved, this might explain a call I received apparently from 01569-685884 claiming to be Virgin Media and warning me that the Internet was due to go down the following day.  They asked for personal information but hung p when challenged.


Likely reason being that your data was not exposed. BTW “data breach” implies the data was protected, it was not!; read Turgensec's report here Virgin Media Disclosure Statement

 

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Message 32 of 38
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Have I won or not iphone11 scam see below.

29F85A83-E379-475C-871D-75E8BBB8F6DD.jpeg

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Message 33 of 38
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You’ve won an iPhone11 pop up scam?

89D0DD44-9E9E-4302-AA3F-E2911D1DE0EA.jpeg

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Message 34 of 38
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Re: You’ve won an iPhone11 pop up scam?

Yes it's a scam

https://community.virginmedia.com/t5/Security-matters/quot-You-ve-won-an-iPhone11-quot-message-from-...
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I work for Virgin Media - but all opinions posted here are my own
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Message 35 of 38
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Re: Virgin Media is holding an anniversary celebration

Hi there,

We've raised this matter with our Internet Security team who have confirmed this is a phishing attempt which has been reported to the relevant  authorities to help avoid it happening in the future.

We would recommend users clear their browser data, cookies and cache; as well as running anti virus software where possible.

Best,



Michael_JK
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Message 36 of 38
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Re: Virgin Media is holding an anniversary celebration


@Rula wrote:

First I've heard of a data breach!  If telephone numbers were involved, this might explain a call I received apparently from 01569-685884 claiming to be Virgin Media and warning me that the Internet was due to go down the following day.  They asked for personal information but hung p when challenged.


 

Stonehaven, near Aberdeen. You'd think they'd pick better numbers, but they don't.  Sometimes they give themselves away immediately by using too many digits for city area codes outside London and Coventry.  Expect more calls. 😕

https://www.area-codes.org.uk/01569.php 

As for the registry thing mentioned elsewhere: sometimes you need to do some detective work, as things aren't always what they seem... removing malware/urls manually can take some time.  A friend had some fake anti-virus ransomware that took 3-4 hours to remove whereas a dodgy Taiwanese search engine (isearch) hijacked my brother's laptop, bombarding him with (legit) adverts took 2 1/2 hours to remove. They had removal instructions on their website that didn't work.  There was also a fake Norton popup on my sister's laptop yesterday which was removed quite quickly, the landing page was reported to Google as a fake website.

Revo Uninstaller is a good program for getting rid of malware, which was used on my brother's laptop to get rid of dodgy stuff.







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Message 37 of 38
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Re: Virgin Media is holding an anniversary celebration

I have the same virgin media survey, x out every time, but keeps coming back. 

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Message 38 of 38
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Re: Virgin Media is holding an anniversary celebration

nothing to do with VM its a scam. you will have malware on your computer.

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