Hi, we have been experiencing an intense humming noise from a green internet box (H31A01T11) allocated outside the wall of our flat, on the pedestrian footpath. It is few months that the noise gets louder at night waking us up. We thought that this was a temporary issue but after 6 months it is now getting worse causing also health issues. Beside the sleepless nights, we now wake up with a constant buzzing ears and headaches that is effecting our day to day life. We would like to kindly ask if it would be possible to check why the box is so loud and take some actions. Full address and position of the box can be provided in privacy. We have also opened a ticket through the council, which has been also made aware about our health issues experienced as consequence of this loud noise.
it is few weeks that the loud humming noise is back and increasing it day by day most likely due to some issues with the fans again. With the last storms had, we noticed the lateral door of the box opened couple of times and left under wind and rain. My husband has tried to secure it back but not sure if in the meanwhile some damage was caused by the bad weather. Would you please send an engineer to check the box and fans ASAP? Thank you