on 20-01-2023 20:46
Hi there, I'm trying to become a Virgin Media customer, and I've been contacted by Virgin Field Sales and they have said that I need to provide personal details including name, previous address and date of birth to proceed with the order.
I'm very suspicious by this. I've spoken to them over the phone. Could Virgin help me validate this employee? I have his details,
on 20-01-2023 23:50
To be clear, I was told by a Virgin engineer would up, but I find strange that i need to provide my details via email with personal info including ban details
on 22-01-2023 08:38
Hi donmico,
Thank you for reaching out to us in our community and welcome, when applying for services we will ask the information above especially if you haven't been in your current property long, we do appreciate you don't feel confident giving all these details, we are unable to check and confirm the details, we would advise calling our Sales team on 0800 183 1234, they will be able to help further and discuss available deals.
Regards
Paul.
on 22-01-2023 08:46
Thank you for the reply. i contacted sales already and they were no helot.
I see it is possible for you to validate the staff. Could you please do this as I have all the information
on 22-01-2023 08:47
Help*
on 23-01-2023 10:10
Hi donmico,
Thank you for joining me in a private chat and for your details, once you are all set up and you need anything else, please do not hesitate to reach back out.
Regards
Paul.