on 19-09-2023 17:28
Hi,
I'd like to verify a field sales advisor who has contacted me via email, I've seen similar posts here and understand I shouldn't post personal details.
Please can I personal message a VM representative to check?
Thanks
on 20-09-2023 17:36
Hi @TheCrow0507
Welcome back to the community forums.
Sorry to hear of your concerns regarding a contact you have had with a field sale advisor.
I can search our system with the advisors information at our side to verify this for you.
Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.