Verify Field Sales Advisor

[TheCrow0507]

Hi,

I'd like to verify a field sales advisor who has contacted me via email, I've seen similar posts here and understand I shouldn't post personal details.

Please can I personal message a VM representative to check?

Thanks

[Carley_S]

Hi @TheCrow0507 

Welcome back to the community forums. 

Sorry to hear of your concerns regarding a contact you have had with a field sale advisor. 

I can search our system with the advisors information at our side to verify this for you.  
Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.