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jeangraham0141
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VM calls

Is there any way to check if someone claiming to be phoning from VM is who they say they are?

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DJ_Shadow1966
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Re: VM calls

Hello

Did they introduce themselves as Virginmedia ?

What number did they call from ?

Are you expecting a call from Virginmedia ?

What did they want to speak to you about ?

If they were Virginmedia and have to do something with the account then they have to ask "Are you the account holder" and also have to ask for 3 characters from you telephone password. You can also ask them in relation to what account number are they calling about.

Regards Mike

 

 

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